Jacqueline is a senior supervisor at Jewish community services, as well as a social work consultant for the Johannesburg parent and child-counselling centre. She is also a mentor to on-boarding directors, social workers and assists with managing funds for the organisation from Trusts and the KFC Add Hope campaign. She previously worked at GBTSA as a Youth Development manager, having started as a social worker in various Children’s homes. She has been involved in different projects within the sector including: setting up an adoption and child protection agency under the auspices of Jhb Parent and Child Counselling Centre, which she later became the chairperson for the organisation for 15 years. She has also worked as a professional consultant for the Coalition of Anglican Children’s Homes (COACH) in social work as well as Child and Youth care programmes. She was a co-founder of the Section 21 organisation together with the Minister of Social Development in 2001, for community projects in the Free State and Eastern Cape, which targeted communities affected by poverty and HIV/AIDS with intentions to find solutions to care for their children. She holds a BSc degree from University of Pretoria, majoring in Social Work, Sociology and Psychology, Honours in Social work, Advanced Diploma in Business Administration and Masters in Child and Youth Care.